Susan Wasmund

Executive Managing Director, Global Occupancy Management, Americas Consulting Accounts

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Professional Experience

Susan Wasmund leads CBRE’s Global Occupancy Management practice as well as the Dedicated Consulting Practice in the Americas, focusing on Portfolio, Workplace and Occupancy Strategy, Space and Utilization Data Management, and CAD/CAFM/IWMS Support. As the practice lead, Susan is responsible for ensuring superior client outcomes through consistent client care and project efficiencies across 1.2 billion square feet and 90+ accounts. She is also responsible for growing the company’s variable occupancy planning business, including a shared talent center model that ensures high quality with cost efficiency. Susan provides governance and oversight to ensure occupancy scope and services exceed client expectations.

In addition, Susan is responsible for driving the growth and transformation of the Workplace and Occupancy Management business through innovative products, creative solutions, strategic technology partnerships, and emerging digital capabilities. She leads the evolution of service delivery by leveraging artificial intelligence, machine learning, automation, and intelligent agents to transform how work is performed, while simultaneously developing the workforce and equipping talent with the skills, tools, and technologies needed to deliver services more efficiently, effectively, and at scale in an increasingly digital environment.

Susan has 30 years of real estate experience in Portfolio, Workplace and Occupancy Strategy, Space Data Management, Project Management and Facilities Management. She provides creative and integrated solutions on the most cost effective and efficient use of the workplace and portfolio.

In previous roles, Susan led occupancy planning for several large global client accounts, overseeing CAFM/IWMS implementations, portfolio optimization, and occupancy cost reduction initiatives. She managed teams responsible for workplace planning, consolidations, expansions, reconfigurations, and M&A support, delivering data-driven solutions that aligned evolving business needs with efficient portfolio utilization.

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